Prompt Library
A verified library of Salesforce prompts, with fields filled from your own org by pickers, run through the same chat, tools and approvals as everything else, and a history of every run.
In one paragraph
The SyncOnAI 360 Prompt Library is a team library of Salesforce prompts with categories, versions, variables, favourites and execution history. Variables are filled with pickers that read the connected org, prompts run through the existing chat engine with its tools and approvals, and every run is recorded so it can be reviewed or run again.
01The problem
The prompts that work best live in one person's notes. Everyone else types their own version, gets a different answer, and nobody can repeat what worked last time.
Good prompts are shared in chat threads and documents, then edited until they stop working.
A prompt written for one org mentions objects and fields another org does not have.
When a prompt produced a great result, nobody can find exactly what was asked or rerun it.
Prompts pasted into general tools run without the org's context or any approval.
02library
The library holds verified prompts organised by category, with versions, so a team uses the same proven wording instead of each person's improvisation. Favourites keep the ones you use most at hand.
Open the library from the Prompts button in the chat composer, or from the Prompts page, where each prompt's history is kept alongside it.
03variables
A prompt's variables are filled with pickers that read the connected org: pick an object and the field and record type pickers reload to match it. The prompt runs with real API names from your org, so it works the first time instead of referencing fields that do not exist.
When you rerun a prompt from history, its inputs are prefilled, and it will not silently swap in a different org.
04governed
Yes. Prompts run through the existing chat engine, not a separate runtime, so they get the same org context, the same tools and the same guardrails. A prompt that leads to a change produces a proposal with checks and blast radius, and production needs a second admin.
Specialist agents can be paired with prompts too, so a Flow prompt runs with the Flow and Automation agent's instructions and tool permissions.
05history
Every run is recorded in an execution history you can filter, open in detail, annotate with feedback and notes, and rerun. What worked, and exactly what was asked, stays findable for the whole team.
Over time the library becomes a record of how your team uses AI on Salesforce, not a pile of personal snippets.
06fit
Repeatable jobs with a known shape, such as documenting an object, reviewing a Flow, drafting a validation rule or explaining a class. Wording that works once can be saved, versioned and run by everyone, with its variables filled from the org.
The library is organised by category so the right prompt is quick to find, and favourites keep each person's most-used prompts one click from the composer. Jobs that are new every time are better asked directly in the chat.
07How it works
From a proven prompt to a governed result.
Choose a prompt from the composer or the Prompts page.
Choose objects, fields and record types with pickers from your org.
It runs in the chat with the org's context and tools.
Any change becomes a proposal for approval.
Find the run in history, add notes, rerun it later.
08Before and after
Without
With SyncOnAI 360
Snippets in someone's notes
A verified library with versions
Field names that do not exist
Pickers that read the org
Results nobody can repeat
Every run recorded with rerun
Run outside any guardrails
Same chat engine, tools and approvals
Lessons lost
Feedback and notes on each run
09Who uses it
10Questions
A team library of verified Salesforce prompts with categories, versions, variables, favourites and run history, opened from the chat composer or the Prompts page.
Yes. Variables are filled with pickers that read the connected org, so prompts use your real objects, fields and record types.
No. They run through the same chat engine with the same tools and approvals.
Yes. Every run is recorded in history, with filters, detail, feedback, notes and rerun.
Only through a proposal with checks and approval, the same as any other change.
Not yet. Open them from the Prompts button in the composer or from the Prompts page.
Yes. Every plan includes every feature.
Yes. Pick an agent in the composer and the prompt runs with that agent's instructions and tool permissions.
Yes. Variables are filled from the connected org, and a rerun from history keeps its original inputs and will not silently switch to a different org.
Connect your Salesforce org. Run your first health scan. Ask your first question. See what you've been missing.