Salesforce glossary
What is Model Context Protocol?
An open standard for connecting AI clients to tools and data
- Also: MCP
Definition
The Model Context Protocol (MCP) is an open standard that lets AI clients such as Claude Desktop and Cursor connect to external tools and data sources through servers that expose a defined set of actions. It gives an AI client access to context it would not otherwise have.
01Why it matters
Model Context Protocol in practice
MCP lets teams keep their preferred AI tools while giving them real context, but access needs to be scoped, logged and revocable like any other credential.
02In SyncOnAI 360
How it shows up in the product
SyncOnAI 360 runs a read-only MCP server: AI clients can list orgs, search metadata, look up dependencies and read health findings, with tokens scoped per org, every call logged and instant revocation.
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