Use case: Flow troubleshooting
Read what the Flow does in plain sentences, see what else fires on the same save, fix it on a canvas that matches Salesforce's own, and ship the fix safely.
In one paragraph
Troubleshooting a Salesforce Flow with SyncOnAI 360 means opening it in a Flow builder that explains it in plain sentences, checking what other automation runs on the same object, fixing it on the canvas or with the Flow and Automation agent, and shipping the fix as a proposal validated against the org.
01The problem
A failing Flow is rarely failing alone. Other Flows, triggers and validation rules run on the same save, and the Flow itself was built by someone who has left.
Large Flows are dozens of elements wide.
Several Flows and triggers fire on the same record.
A Flow without fault handling fails with an unhelpful error.
Editing a live Flow in production is a gamble.
02read
Open the Flow by naming it in the chat or from the builder. The builder explains it in plain sentences before you edit, and draws it on a canvas that matches Salesforce's Flow Builder, so it reads the way Salesforce users expect.
Ask the chat questions about it: what triggers it, what it updates, which fields it reads.
03neighbours
Ask what runs on the object, or open the Flow's lineage, to see the other Flows, triggers and validation rules involved. The audit flags overlapping record-triggered Flows and several Flows on one trigger, with evidence.
Many Flow problems are really ordering or overlap problems, and seeing the neighbours first saves hours.
04fault
The audit flags Flows missing fault paths. In the builder, fault handling can be added across a Flow in one edit, so failures are caught and reported rather than surfacing as a generic error to users.
05fix
Edit on the canvas, or describe the fix to the Flow and Automation agent, which shows its changes as previews you accept or reject. Where the same problem sits in many Flows, such as a hardcoded record id, one fix can be applied to every affected Flow and reviewed as one set.
Some parts are view-only for now: Decision outcomes, Screen components, Wait events, Transform mappings and orchestration steps.
06ship
The fix becomes a proposal with named checks, its blast radius and a validation against the org. Deploy to a sandbox first, then production with a second admin's approval, and keep the receipt with rollback to the version recorded before.
If a deploy fails, Fix in chat opens the conversation with Salesforce's error.
07How it works
Read, look around, fix, ship.
Name the Flow in the chat or open it in the builder.
Let the builder explain it.
Check other automation on the same object.
Edit, add fault handling, or ask the agent.
Validate, approve and deploy with a receipt.
08Checklist
09Before and after
Without
With SyncOnAI 360
Zooming around a huge canvas
A plain-sentence explanation
Other automation found later
Neighbours listed first
Fault paths added element by element
Fault handling in one edit
Editing live in production
Validated proposals with rollback
11Questions
It works from the Flow's definition, the org's other automation and audit findings. It does not read debug logs.
Yes, in plain sentences, before you edit.
Yes, across a Flow in one edit.
Most. Decision outcomes, Screen components, Wait events, Transform mappings and orchestration steps are view-only for now.
Yes, such as removing a hardcoded id from every affected Flow, reviewed as one set.
It is validated against the org before approval. Deploy to a sandbox first to test behaviour.
Yes, from the receipt, to the version recorded before the deploy.
Yes. Every plan includes every feature.
Yes. The audit flags Flows missing fault paths.
The Flow and Automation agent drafts changes as previews you accept or reject; accepted changes ship as a proposal.
12Keep exploring
Connect your Salesforce org. Run your first health scan. Ask your first question. See what you've been missing.