Template: pending legal review. This document describes SyncOnAI 360’s intended data practices and must be reviewed and finalized by counsel before it is relied on.

Terms of Service

Last updated: 4 July 2026

These terms govern your access to and use of SyncOnAI 360. By using the platform you agree to them.

Your account

You are responsible for maintaining the security of your account and for all activity that occurs under it. You must provide accurate account information and are responsible for the Salesforce orgs and AI provider keys you connect.

Acceptable use

You agree not to misuse the platform — including attempting to breach tenant isolation, deploying changes you are not authorized to make in a connected org, or using the service to violate Salesforce’s terms or applicable law. Deploys to production orgs are performed under your authorization and remain your responsibility.

AI-generated output

The platform generates metadata, code, and recommendations using AI. You are responsible for reviewing all generated changes — including in a sandbox and through your approval process — before deploying them to production. Output is provided without warranty of correctness.

Availability

We aim to keep the service available and reliable but do not guarantee uninterrupted access. Current platform status is published at /status.

Limitation of liability

To the extent permitted by law, SyncOnAI 360 is not liable for indirect or consequential damages arising from use of the platform. This section is a placeholder pending final legal review.

Changes to these terms

We may update these terms. Material changes will be communicated, and continued use after an update constitutes acceptance.

Questions about this policy? Contact hello@synconai360.com.