Salesforce glossary
What is Process Builder?
Salesforce's legacy automation tool, replaced by Flow
Definition
Process Builder is a legacy Salesforce automation tool for updating records and triggering actions when records change. Salesforce has replaced it with Flow and recommends migrating existing processes, but many orgs still run active processes alongside newer Flows.
01Why it matters
Process Builder in practice
Active processes running beside the Flows meant to replace them cause duplicate work, ordering surprises and slow saves, and receive no new investment from Salesforce.
02In SyncOnAI 360
How it shows up in the product
The SyncOnAI 360 audit flags active Process Builder processes and Workflow Rules, so they can be rebuilt in Flow and retired through recorded, reversible changes.
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